Customer Care

At Ciciero, always made a thorough check of the items before it is delivered to ensure the satisfaction of our customer.

Return Policy

We do not receive any returns at any reasons. However, if you have problems with your item, you may contact us at info@akusukatas.com or sms to +62-811-175-701. You are required to inform us maximum 1 day after you receive your order. Any complaints made after 1 day will not be take action.

Repair Policy

Should you need a repair service, we offer a repair service FREE of charge. Please allow 1 – 2 weeks to repair your bag. Shipping fee is applicable to return the serviced item to you.